Shipping policy

🚚 Shipping Policy

At Ontooti, we proudly offer worldwide shipping to serve our global community of customers. We are committed to ensuring your order arrives securely and on time.

⏱ Delivery Times

• Standard Shipping: 7–14 business days

• Express Shipping: 3–7 business days

Delivery times may vary depending on the destination country and customs clearance process.

💲 Shipping Costs

• Shipping rates are calculated at checkout based on your location and selected shipping method.

• Customs duties, taxes, or import fees may apply and are the responsibility of the customer, as determined by local regulations.

📦 Tracking Information

• All orders are shipped with a tracking number, which will be provided via email once your order is dispatched.

• You can track your shipment at any time using the link provided.

⚠️ Shipping Delays

While we strive to meet all estimated delivery times, delays may occur due to:

• Customs processing

• Extreme weather

• Logistical disruptions

Ontooti is not liable for delays beyond our control, but our customer service team is always here to help resolve any issues.

For questions or assistance with shipping, please contact:
📧 service@ontooti.com