Payment Methods

💳 Ontooti Payment Policy

To provide a smooth and secure shopping experience for our global customers, Ontooti supports a variety of internationally recognized payment methods and currencies. Below is our payment guide and a list of frequently asked questions.

✅ Supported Payment Methods

Ontooti accepts the following secure and reliable payment options:

• PayPal

• Visa

• MasterCard

• American Express

• Discover (availability may vary by region)

Our system will automatically detect your location and offer the appropriate payment methods and currency.

🌍 Supported Currencies

We support a wide range of global currencies. PayPal and credit card payments will automatically convert to your local currency. Commonly supported currencies include:

• US Dollar (USD)

• Euro (EUR)

• British Pound (GBP)

• Canadian Dollar (CAD)

• Australian Dollar (AUD)

• Japanese Yen (JPY)

• Hong Kong Dollar (HKD)

• Singapore Dollar (SGD)

• New Zealand Dollar (NZD)

• Swiss Franc (CHF)

• Chinese Yuan (CNY) (For Chinese PayPal users, please link a credit card to make payments)

The final settlement currency and exchange rate are determined by your payment provider (e.g., your bank or PayPal). A small conversion fee may apply.

🔐 Payment Security

Your payment security is our top priority at Ontooti:

• SSL Encryption: All payment data is securely transmitted using HTTPS encryption.

• Trusted Payment Gateways: We use PayPal and major credit card processors. Ontooti does not store your card information.

• Two-Factor Authentication: Some credit card payments may require additional verification for enhanced security.

• PayPal Buyer Protection: Payments via PayPal are covered under their buyer protection and dispute resolution policies.

❓ Frequently Asked Questions

Q1: Why did my payment fail?

A: Please check the following common reasons:

• Insufficient funds in your account

• International payments not enabled on your card

• Incorrect card number, expiration date, or CVV

• Network or payment gateway issues

Q2: Do you offer cash on delivery?

A: Unfortunately, Ontooti only supports online payment methods at this time. Cash on delivery is not available.

Q3: How long does it take to confirm my order after payment?

A: Once your payment is successful, your order will be processed immediately. A confirmation email will be sent to your inbox (please also check your spam folder).

Q4: Can I change my payment method?

A: If you haven’t completed the payment, you can return to the checkout page and select a different method. If you’ve already paid, please contact our customer service team for assistance.

Q5: Are there any additional transaction fees?

A: Ontooti does not charge any extra handling fees. However, your bank or PayPal may apply a small fee for currency conversion—please consult your provider for details.

📩 For any other payment-related questions, feel free to contact our support team:
Email: service@ontooti.com
We’re here to help you.